Shipping policy
Shipping Policy
At Chipini, we want to make sure your order arrives safely and smoothly. Below you’ll find everything you need to know about our shipping process.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Delivery times may vary depending on your location. Most orders arrive within 5–20 business days.
Please note that delivery times may be affected by factors outside of our control, including customs delays, holidays, or carrier delays.
Shipping Costs
We believe in keeping things simple. Shipping costs are already included in the price of our products, so there are no hidden fees at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this information to follow your package’s journey.
Delayed or Lost Orders
If your order has not arrived within the expected delivery timeframe, please contact our support team and we’ll be happy to help investigate the issue.
Incorrect Shipping Information
Please make sure your shipping information is correct before completing your purchase. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Contact Us
If you have any questions about your order or shipping, please contact our support team. We’re always happy to help.